Job Description
BUDTENDER The customer experience at Snaxland all starts and ends with the Budtender. As a Budtender you are on the front lines of creating an exceptional customer experience through product education and recommendations, a pleasant and friendly demeaner and focus on the customer needs. The budtender is responsible for promoting a work environment that is positive, fun, productive and rewarding for both the team and customers.
Roles and Responsibilities Customer Service - Quickly greet and assist all customers in a courteous and friendly manner.
- Demonstrates a positive attitude toward all customers. Always practice exceptional customer service. If needed, seek help from Lead Budtender or Managers.
- Assist customers with requests in-store and on the phone as necessary.
- Treat all customers and co-workers with dignity and respect.
- Verify customer identification/paperwork to ensure every customer is legally able to shop.
- Be well versed in products, in-store selections, promotions and specials to assist in up-selling opportunities.
- Assist in maintenance of the sales floor and back-of-house so the store is clean, tidy, organized & well-stocked.
Cash Handling, Transactions and Point of Sales Systems - Accurately manage and maintain a cash drawer ensuring all transactions are accurately accounted for.
- Ensure that bills are verified utilizing tools provided to ensure fake tender is not accepted.
- Able to accurately create/update customer profiles and complete purchases within the Point of Sales system.
- Able to pull and print materials to correctly sticker and label product for the sales floor.
Work Experience: - Previous work experience in cannabis, or related service industry, or work environment including face-to-face customer service or cash handling is preferred but not required.
- Good oral and written communication skills.
- Bilingual in English/Spanish preferred but not required.
- Knowledge of basic computer software and some comfort in Point-of-Sale software.
What You Should Bring: - Current MED badge required
- Valid ID, 21 and over only.
- High school diploma or equivalent preferred.
- Fun attitude and work ethic.
- Strong attention to detail and a team-player attitude is a must.
- Sense of responsibility to abide by all company policies and procedures as well as compliance with all local, state and federal regulations
- An eye for style, maintaining a neat and well-groomed appearance, as well as good personal hygiene. Ensure that all clothing follows the company dress code.
- The ability to creatively cultivate long-term customer relationships.
Working Conditions - Ability to stand for extended periods of time and lift up to 50lbs multiple times per day.
- Schedule will vary depending on the needs of the business and can include nights, Weekends, and Holidays.
- Ability to perform the following physical tasks: sitting, standing, stooping, stretching, walking, bending, twisting, reaching, performing repetitive motions, and carrying boxes. Must be able to sit, stand, reach, and lift for long periods of time.
*** We will reach out to selected candidates to schedule an interview based on individual store needs. Please do not call the store or other locations to inquire about your resume submission. ***
Job Tags
Work experience placement, Local area, Night shift