Job Description

We are seeking an experienced Release Manager to oversee the planning, coordination, and execution of software releases across enterprise applications. The ideal candidate will have a strong background in Release Management, Change Management, and Production Support within the Financial Services or Risk Management domain.

Primary Responsibilities

Plan, coordinate, and manage application releases across development, testing, and production environments.
Lead release planning, scheduling, deployment, and post-release activities.
Ensure adherence to release governance, change management, and production deployment processes.
Coordinate with cross-functional teams to deliver releases with minimal business disruption.
Monitor release readiness, identify risks, and implement mitigation strategies.
Track release progress, resolve deployment issues, and provide status updates to stakeholders.
Manage release documentation, deployment schedules, and change records.
Support production releases and coordinate issue resolution during deployments.
Develop release metrics and dashboards to improve release quality and operational efficiency.
Drive continuous improvements to release management processes and best practices.

Required Qualifications

5+ years of experience in Release Management, Program Management, or Production Support.
Experience working in the Financial Services or Risk Management industry.
Strong understanding of Change Management and production deployment processes.
Hands-on experience with ServiceNow, Jira, SharePoint, Power BI, and the Microsoft Office Suite.
Experience coordinating releases across multiple teams and environments.
Strong project coordination, organizational, and stakeholder management skills.
Excellent analytical, problem-solving, verbal, and written communication skills.

Preferred Qualifications

Experience supporting enterprise-scale software releases in Agile or hybrid environments.
Familiarity with ITIL principles and release governance.
Experience with release reporting, dashboards, and process improvement initiatives.
Relevant certifications in ITIL, Agile, Scrum, or Project Management are a plus.

Job Tags

Contract work, Work at office

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