Job Description

Job Responsibilities:

• Provide competent nursing care by displaying proficiency in this role and executing job responsibilities in a safe and consistent manner.
• Respond to incoming telephonic requests in a dependable manner, ensuring we are responsive to their needs and exceeding expectations.
• Provide clinically competent triage and symptom management to patients who may or may not be physically present.
• ;Utilize standardized protocols for medication management, prescription refills and prior authorizations..
• Conduct thorough and accurate reviews of patient medications and update as needed.
• ;Provide comprehensive education and direct patient care, particularly around chronic .conditions; may occur in person, over the phone or in group settings.
• ;Actively collaborate and monitor the implementation and progress of the care plan for patients on multiple provider panels.
• ;Form relationships with patients and their caregivers to support preventative care and ED/hospital diversion where appropriate .
• ;Create a welcoming and engaging environment to meet the needs of our patients, communities, families and teams where they are.
• Delegation of activities to other clinical care team members to support the needs of our patients.
• Participate in care team meetings to discuss patient care and clinic operations.
• ;Deliver an exceptional patient experience through service, responsiveness and respectful care .
• ; Perform point of care testing, procedures and specimen collection (including phlebotomy) as needed.
• ; Performs other related duties as assigned.
• Provide competent nursing care by displaying proficiency in this role and executing job responsibilities in a safe and consistent manner.
• Respond to incoming telephonic requests in a dependable manner, ensuring we are responsive to their needs and exceeding expectations.
• Provide clinically competent triage and symptom management to patients who may or may not be physically present.
• ;Utilize standardized protocols for medication management, prescription refills and prior authorizations..
• Conduct thorough and accurate reviews of patient medications and update as needed.
• ;Provide comprehensive education and direct patient care, particularly around chronic .conditions; may occur in person, over the phone or in group settings.
• ;Actively collaborate and monitor the implementation and progress of the care plan for patients on multiple provider panels.
• ;Form relationships with patients and their caregivers to support preventative care and ED/hospital diversion where appropriate .
• ;Create a welcoming and engaging environment to meet the needs of our patients, communities, families and teams where they are.
• Delegation of activities to other clinical care team members to support the needs of our patients.
• Participate in care team meetings to discuss patient care and clinic operations.
• ;Deliver an exceptional patient experience through service, responsiveness and respectful care .
• ; Perform point of care testing, procedures and specimen collection (including phlebotomy) as needed.
• ; Performs other related duties as assigned.

Skills:

• Positive attitude
• Strong computer/EHR navigation skills
• Excellent communication and patient education skills
• Clinical Focus: Patient education on diabetes and cardiovascular disease
• Positive attitude
• Strong computer/EHR navigation skills
• Excellent communication and patient education skills
• Clinical Focus: Patient education on diabetes and cardiovascular disease

Education/Experience:

• Licensure: Active RN license (Louisiana or compact)., BLS
• Licensure: Active RN license (Louisiana or compact)., BLS

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