Job Description

We are working with a Marketing Agency seeking an experienced Senior Account Manager to join their team on a 12-month contract. You will manage a portfolio of client accounts, providing strategic advice, leading campaigns and ensuring projects are delivered to a high standard, on time and within budget.

This role would suit an experienced account management professional with strong social media knowledge, excellent client relationship skills and a commercially minded approach.

What You Can Expect

• Competitive Salary
• 12-month full-time contract
• Hybrid working with 1-2 days per week in the office
• 28 days holiday including bank holidays

What You Will Be Doing

• Manage a portfolio of client accounts, acting as the senior day-to-day contact and trusted strategic partner
• Build strong, long-term client relationships and provide proactive strategic advice
• Develop account, social media and campaign strategies aligned with client marketing and commercial objectives
• Lead client meetings, presentations, strategy sessions and performance reviews
• Translate client objectives into clear briefs, campaigns, content plans and measurable KPIs
• Oversee campaigns and projects from brief through to delivery, ensuring they are delivered on time, within budget and to a high standard
• Work closely with creative, content, production, influencer, paid media and social media teams to ensure effective delivery
• Quality-control strategies, creative work, content, reports and presentations before client delivery
• Monitor campaign performance and use data and insights to make recommendations and optimise activity
• Manage account budgets, scope, timelines and resources, identifying and addressing issues proactively
• Identify opportunities to add value, grow existing accounts and introduce additional services where appropriate
• Contribute to proposals, pitches and new business opportunities
• Provide clear direction and constructive feedback to internal teams while supporting a positive and collaborative working environment

What We Are Looking For

• At least 5 years' relevant account management experience within an agency environment
• Strong experience in social media marketing
• Good understanding of wider marketing and how social media supports brand and commercial objectives
• Experience developing strategies and translating them into practical campaigns and deliverables
• Proven ability to manage multiple client accounts and competing priorities
• Experience managing budgets, scope, timelines and resources
• Strong commercial awareness and understanding of account profitability
• Confident interpreting performance data and using insights to inform decisions
• Excellent written and verbal communication skills
• Confident presenting to clients and leading meetings and pitches
• Highly organised with excellent attention to detail
• Proactive, solutions-focused and comfortable taking ownership
• Ability to build strong relationships and communicate confidently and professionally
• A collaborative approach and willingness to work closely with specialist teams
• Genuine interest in social media, marketing, consumer behaviour and current trends

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